Page Macrae
Page Macrae Engineering is one of New Zealand’s leading multi-disciplined engineering companies. Based in Tauranga, the Cargo Handling division provides a complete range of load handling equipment, and specialises in custom build and design.
“Victor was recommended to the company based on its reputation for quality and innovation. At the time, we were having ongoing quality issues with our supplier, so we gave Victor a call and have found them much easier to deal with. They are very accessible and provide excellent customer service, as well as quality products that are consistent and reliable, and competitive pricings.
“Their technical support is also very valuable. When we approached Victor, we were having crucial design issues around the functionality of the hydraulic damper on the grabs, which is a highly stressed item. Working with Victor, we were able to develop a solution to allow the damper not to be overloaded, thus greatly reducing ongoing service problems. The feedback from our customers has been really positive – the modification has made a real difference to their businesses as well as ours.
“We primarily use cylinders from Victor for our grabs, and are moving to source from them exclusively, because we prefer to align with suppliers who have similar quality and service values to ours. Whenever we start a new project, we give them a call – they are essentially part of our team.”
Bruce Ennis | Division Manager – Cargo Handling | Page Macrae Engineering
www.page-macrae.co.nz | www.pmgrabs.co.nz
Page Macrae Engineering is one of New Zealand’s leading multi-disciplined engineering companies. Based in Tauranga, the Cargo Handling division provides a complete range of load handling equipment, and specialises in custom build and design.
“Victor was recommended to the company based on its reputation for quality and innovation. At the time, we were having ongoing quality issues with our supplier, so we gave Victor a call and have found them much easier to deal with. They are very accessible and provide excellent customer service, as well as quality products that are consistent and reliable, and competitive pricings.
“Their technical support is also very valuable. When we approached Victor, we were having crucial design issues around the functionality of the hydraulic damper on the grabs, which is a highly stressed item. Working with Victor, we were able to develop a solution to allow the damper not to be overloaded, thus greatly reducing ongoing service problems. The feedback from our customers has been really positive – the modification has made a real difference to their businesses as well as ours.
“We primarily use cylinders from Victor for our grabs, and are moving to source from them exclusively, because we prefer to align with suppliers who have similar quality and service values to ours. Whenever we start a new project, we give them a call – they are essentially part of our team.”
Bruce Ennis | Division Manager – Cargo Handling | Page Macrae Engineering
www.page-macrae.co.nz | www.pmgrabs.co.nz